Delivery Information
At ADA International, we aim to ensure timely and secure delivery of your orders. Here’s everything you need to know about our delivery process:
1. Shipping Methods
We partner with reliable shipping carriers to provide the best service. Options include standard shipping, express delivery, and international shipping.
2. Delivery Timeframes
-
Domestic Orders: Estimated delivery time is [specify timeframe, e.g., 3-7 business days].
-
International Orders: Delivery times vary by destination, typically ranging from [specify timeframe, e.g., 7-21 business days].
3. Shipping Costs
Shipping costs depend on the destination, package weight, and selected delivery method. Exact costs are calculated during checkout.
4. Order Tracking
Once your order is shipped, we will provide a tracking number via email. Use this to monitor your shipment’s status in real-time.
5. Delivery Restrictions
Certain regions or countries may have restrictions. If we’re unable to deliver to your location, our team will notify you promptly.
6. Damaged or Lost Items
If your package is lost or arrives damaged, please contact our customer support within [specify timeframe, e.g., 48 hours] of delivery. We’ll work to resolve the issue quickly.
7. Customs and Duties
International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.